REP NUTNBOLTGUY SINCE 1991 ONLINE PRICING POLICY REGISTER FOR AN ACCOUNT EFFECTIVE DATE 11/28/06 REP NUTNBOLTGUY Sales Policies The following policies and information are guidelines for a sound business relationship between REP NUTNBOLTGUY and you, our valued customers. We have condensed vital information on one document for your convenience. We will do everything possible within these guidelines to make sure your business experience with us is both beneficial and enjoyable. Toll Free Order Desk: 1-888-798-3835 Open 8:00 AM - 5:00 P.M.T. MONDAY - FRIDAY 24 Hour Phone Service: After office hours, messages or orders are automatically recorded call 1-888-798-3835 and for local customers, call 408-747-1564 (24 Hours/Day, 7 Days/Week) Fax Number: 408-747-1584 (24 Hours/Day, 7 Days/Week) If for some reason you must retransmit, please mark "second attempt" on the fax to avoid a duplication of a fax order. Website: Authorized accounts can place their orders via http://www.nutnboltguy.com/ (24 Hours/Day, 7 Days/Week) Occasionally we will ship direct from the manufacturor plant. In that case you only pay shipping cost [ SUNNYVALE, CA 94086 ] Minimum Order: No minimum purchase. All orders carry an $8.88 shipping & handling charge. Payment: US dollars only. We also accept MasterCard and VISA Drop Shipments: No additional charge for drop shipments to other business locations. DISCOUNTS FOR BULK QUANTITIES: ALL 10,000 ITEMS ARE ABAILABLE IN BULK AT SUBSTANTIAL DISCOUNTS OFF LOWEST UNIT PACKAGE PRICE - QUOTATIONS AVAILABLE UPON REQUEST. Back Ordered Items: We do not back order fasterner unit package stock, only bulk items. Orders may be placed for out-of-stock unit items to be shipped as soon as they are available. Estimated "In Stock" dates for back ordered items are printed on each invoice for your reference. Shipping Charges: For any questions, please contact our Customer Service Department. 888 - 798 - 3835 Shortages or Errors on Shipments: Notification of any shortages or errors must be reported WITHIN 10 DAYS OF INVOICE DATE. Returns that are not pre-authorized will result in an automatic handling charge of 35% or more. Orders in Process: Any change to or cancellation of orders will be accommodated when possible. however a service charge may be imposed depending on how far the order has progressed through our facility Prices: All prices are subect to change without notice. We will inform you before shipping if any prices have changed PLEASE ORDER IN UNIT PACKAGE QUANTITY - NOT PIECES |